what are the differences between Shared mailbox and distribution mailbox ?
What are the differences between Shared mailbox and distribution mailbox
Shared mailbox and distribution mailbox are two different types of email resources commonly used in organizations. Here are the key differences between them:
Purpose:
Shared Mailbox: A shared mailbox is used for collaborative purposes, allowing multiple users to access and manage emails sent to a shared email address. It's typically used for departments, teams, or projects where multiple members need access to incoming emails and the ability to send emails from the shared mailbox address.
Distribution Mailbox: A distribution mailbox, also known as a distribution list, is used to send emails to a group of recipients simultaneously. It contains a list of email addresses, and when an email is sent to the distribution mailbox, it's delivered to all members of the distribution list.
Access:
Shared Mailbox: Users granted access to a shared mailbox can read, send, and manage emails in the shared mailbox as if it were their own. They can also access other shared mailbox features like calendars, contacts, and tasks.
Distribution Mailbox: Members of a distribution list receive emails sent to the distribution mailbox but do not have direct access to manage the mailbox or its contents. They can only receive and view emails sent to the distribution list.
Usage:
Shared Mailbox: Commonly used for team collaboration, customer support, or departmental email addresses where multiple users need visibility and control over incoming emails.
Distribution Mailbox: Primarily used for sending group emails to a predefined list of recipients. It simplifies the process of sending emails to a specific group of people without needing to enter individual email addresses each time.
Permissions:
Shared Mailbox: Administrators can assign different levels of permissions to users for a shared mailbox, such as full access, send as, or send on behalf of permissions.
Distribution Mailbox: Permissions for a distribution mailbox are limited to managing the list of members and sending emails to the distribution list.
In summary, a shared mailbox is used for collaborative email management among multiple users, while a distribution mailbox is used for sending emails to a predefined group of recipients without providing direct mailbox access to the members of the distribution list.
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